Terms and Conditions
1. TERMS OF SERVICE OVERVIEW
This website is operated by Asourced Inc. (EIN 99-4421116). Throughout the site, the terms "we", "us" and "our" refer to Asourced Inc.. Asourced Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
1.1 By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service.
1.2 These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
1.3 If you do not agree to all terms, you may not access the website or use any services.
1.4 We reserve the right to update or change these Terms at any time.
2. ONLINE STORE TERMS
2.1 You represent that you are at least the age of majority in your jurisdiction.
2.2 You may not use our products for any illegal or unauthorized purpose.
2.3 You must not transmit viruses or malicious code.
2.4 Violation of any Terms will result in termination of Services.
3. GENERAL CONDITIONS
3.1 We reserve the right to refuse service to anyone at any time.
3.2 Content (excluding payment info) may be transferred across networks.
3.3 Credit card information is always encrypted.
3.4 You may not reproduce, duplicate, or exploit the Service without permission.
4. ACCURACY OF INFORMATION
4.1 We are not responsible if information is inaccurate or incomplete.
4.2 Information is provided for general use and should not be solely relied upon.
4.3 We may update or modify content at any time.
5. MODIFICATIONS TO SERVICE AND PRICING
5.1 Prices may change without notice.
5.2 We may modify or discontinue the Service at any time.
5.3 We are not liable for changes, suspensions, or discontinuation.
6. PRODUCTS OR SERVICES
6.1 Products may be available exclusively online and in limited quantities.
6.2 Returns are subject to our Return Policy.
6.3 We attempt to display product colors accurately but cannot guarantee screen accuracy.
6.4 We may limit sales by person, region, or jurisdiction.
6.5 Product descriptions and pricing may change at any time.
6.6 We reserve the right to discontinue products.
6.7 We do not guarantee products will meet expectations.
7. SHIPPING, DELIVERY & NON-RECEIPT
By placing an order, you agree to the following:
7.1 Proof of Delivery
All orders ship with carrier tracking. An order is considered delivered when the carrier marks it delivered to the address you provided at checkout. Carrier tracking and, where applicable, delivery confirmation or signature serve as conclusive proof of delivery. For high-value orders, we may require signature confirmation at delivery.
7.2 Address Accuracy
You are responsible for providing a complete, accurate delivery address. We are not responsible for non-delivery, delay, or loss caused by incorrect or incomplete addresses, unattended deliveries, shared or business delivery locations, or forwarding by a freight forwarder or third party after carrier delivery.
7.3 Lost or Missing Packages
If tracking shows delivered but you have not received your order, you must notify us within 7 days of the delivery date so we can open a carrier investigation. Resolution depends on the carrier's findings and delivery verification. Reports made after 7 days may not be eligible.
7.4 Delivery Timeframes
Delivery dates are estimates, not guarantees, and may be affected by customs, carrier delays, sourcing lead times, and other external factors. A delayed delivery does not constitute non-receipt and is not grounds for a payment dispute or chargeback.
7.5 Duties & Cross-Border (DDP)
Where we offer Delivered Duty Paid, applicable import duties and taxes are included in your order total and paid by us on your behalf. Customs inspection or clearance delays are outside our control and do not qualify as non-receipt.
7.6 Partial & Staggered Shipments
Orders — particularly bulk, wholesale, or sourced-to-order — may ship in multiple parcels or installments. Each shipment carries its own tracking. Delivery of the shipped portion, evidenced by tracking, constitutes fulfillment of that portion, and a pending balance is not grounds to dispute the full charge.
8. PRODUCT CONDITION & ACCEPTABILITY POLICY
8.1 Product Expectations
Minor variations in color, size, finish, or texture are normal for our product categories and are not considered defects.
8.2 Quality Assurance & Pre-Shipment Disclosure
Products undergo quality checks before shipment. Where our quality check identifies a minor imperfection, we may contact you before shipment to disclose it and confirm how you would like to proceed. Where you have been notified of an imperfection and elect to proceed, that item is provided as disclosed and is not eligible for a claim based on the disclosed issue.
8.3 Defect & Order Issue Claims (Claims Center)
After-sales issues with an order — other than shipping delays and standard return requests — are handled through our Claims Center.
- Claims may be submitted once all parcels in the order have been delivered, and must be submitted within 20 days of the complete order delivery date.
- One claim per order. Include all affected items before submitting; additional claims for the same order may not be accepted.
- Claims must include clear photo evidence and a description of the issue. Unclear, incomplete, or unsupported claims may be delayed or denied.
- All claim communication must take place on the claim page. Communications sent through other channels may delay resolution.
- If we request information or a response and do not hear back, the claim will close automatically after the stated period, and the resolution offered (if any) will be considered accepted. A closed or expired claim is not grounds for a payment dispute or chargeback.
8.4 Return & Refund Eligibility
Upon receiving your order, you have 7 days to submit a return request. Approved returns must be shipped back within 15 days with valid tracking. All returned items (defective or non-defective) must be unused, with original tags and packaging intact. We cannot accept items that have been worn, washed, altered, or damaged after delivery, and no refund will be issued for such items. Refunds are issued only after the returned item is received and inspected. Resolutions, including refund method and amount, are determined by us based on evidence, issue type, fault, and order history. Full refunds are not guaranteed on bulk or wholesale orders.
8.5 Resolution Discretion
All resolutions are determined at our sole discretion based on:
- Evidence
- Issue type
- Order history
Full refunds are not guaranteed for bulk or wholesale purchases.
9. CHARGEBACKS, PAYMENT DISPUTES & RESOLUTION FINALITY
9.1 Contact Before Disputing
By purchasing, you agree to contact us to resolve any issue before initiating a chargeback or payment dispute. This lets us resolve the matter directly and quickly. Filing a dispute without first contacting us, or filing while an active resolution is in progress, may be treated as evidence of bad faith and may result in order cancellation, account suspension, or future purchase restrictions.
9.2 No Duplicate Recovery
You agree not to seek duplicate recovery for the same transaction. If you have received a refund, replacement, or store/wallet credit for an order, you agree not to also file a chargeback or dispute for that same order. Where we can show you already received a resolution, we will submit that evidence to the payment provider, and duplicate-recovery attempts may result in account restrictions.
9.3 Store Credit & Wallet Resolution Are Final
Accepting store credit, wallet credit, a replacement, or any other resolution you agree to constitutes full and final settlement of the affected order. Once accepted, that order is considered resolved, and any subsequent chargeback on the original payment method is a duplicate-recovery attempt under §9.2.
9.4 Evidence
In any dispute or claim, we may submit tracking and delivery confirmation, order and account records, your acceptance of these Terms at checkout, all communications with you, and any evidence you submitted. Disputes may be handled under the rules of the applicable payment method — including card networks (via Stripe), PayPal, Amazon Pay, and Cash App Pay — each of which applies its own dispute process, evidence requirements, and timeframes.
9.5 Acknowledgment
You acknowledge that you reviewed and agreed to these Terms, including this section, at the time of purchase.
10. BILLING & ACCOUNT INFORMATION
10.1 We reserve the right to refuse or cancel orders.
10.2 Orders may be limited per account, household, or payment method.
10.3 You agree to provide accurate billing and account information.
10.4 You agree to update your information as needed.
11. OPTIONAL TOOLS
Third-party tools are provided "as is" without warranties. Use of tools is at your own risk.
12. THIRD-PARTY LINKS
We are not responsible for third-party content or services.
13. USER COMMENTS & SUBMISSIONS
13.1 We may use submitted content without restriction.
13.2 We are not obligated to maintain confidentiality or provide compensation.
14. PERSONAL INFORMATION
Personal data is governed by our Privacy Policy.
15. ERRORS & OMISSIONS
We may correct errors or inaccuracies at any time.
16. PROHIBITED USES
16.1 You may not use the site for unlawful or abusive purposes.
16.2 Violations may result in termination of access.
17. DISCLAIMER OF WARRANTIES & LIABILITY
17.1 Services are provided "as is" without guarantees.
17.2 We are not liable for damages arising from use of the Service.
18. INDEMNIFICATION
You agree to indemnify and hold us harmless from claims.
19. SEVERABILITY
Invalid provisions do not affect the rest of the Terms.
20. TERMINATION
We may terminate access at any time for violations.
21. ENTIRE AGREEMENT
These Terms constitute the full agreement.
22. GOVERNING LAW
These Terms are governed by U.S. law.
23. CHANGES TO TERMS
We may update Terms at any time.
24. CONTACT INFORMATION
Asourced Inc.
9245 Laguna Springs Dr, Suite 203,
Elk Grove, CA 95758, United States
+1 (855) 383-7385 (1-855-EVERFUL)